Returns & Exchanges
At TravisMathew, we want to ensure you are completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on items in their original, unworn condition. Our goal is to make the process as seamless as possible so you can get back to looking and feeling your best.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to return.
- 2.Print Your Label
Select your preferred return method to generate a prepaid shipping label or a QR code for printerless drop-off at a designated carrier location.
- 3.Pack and Ship
Securely pack your items in the original packaging if possible, attach the return shipping label, and drop the package off at any authorized shipping center.
- 4.Receive Refund or Exchange
Once our warehouse receives and inspects your items, we will process your refund to the original payment method or ship out your exchange within 7-10 business days.